Refund policy

Limited Lifetime Warranty

All Wren Cookware products are covered by a Limited Lifetime Warranty. For eligible items, we will replace any cookware found to be defective. This warranty does not cover defects resulting from improper care, misuse, or normal wear and tear.

Returns, Exchanges & Refunds

If you need to request a return, exchange, or refund, please email us at support@wren.my.

To help us process your request efficiently, kindly include the following details in your email:

• Clear images of the defect
• Your full name
• Contact number
• Order number

Our team will review your request and get back to you within 24 hours.